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Faqs
  • Do you have a Minimum Order Quantity requirement to place an order?

    Currently, we do not have a Minimum Order Quantity requirement.

  • What payment methods do you accept?

    We accept the following forms of payment: 

    • International Bank Transfer

    • Western Union

    • KoronaPay

    • Moneygram

    • Ria Money Transfer

  • What currency are your prices in?

    All prices are in USD. At the time of your payment, you can also pay in Euros at the quoted Euro-USD exchange rate.

  • How do you calculate shipping costs for my order?

    At Merter Fashion Center, we regularly work with more than 200+ global and local shipping companies. Depending on your country, we will get the best shipping quotation from our partners and let you know the shipping price for your order and following your approval, we will forward your order to the shipping company. Some of our global partners are

    • Fedex
    • DHL
    • TNT
    • UPS
  • What are your bank account numbers?

    Company Name: Kelif Tekstil Sanayi ve Ticaret Limited Sirketi
    Address: Abdurrahman Nafiz Gurman Neighborhood, General Ali Riza Gurcan Street A27/1 No:67 34173 Gungoren Istanbul Turkey

    Garanti Bank - Istanbul Commercial Banking Branch
    Branch Code : 1675
    Swift Code : TGBATRISXXXUSD
    IBAN – TR03 0006 2001 6750 0009 0840 05
    EURO IBAN – TR19 0006 2001 6750 0009 0840 08

    İş Bank - Merter Branch
    Branch Code : 1156
    Swift Code : ISBKTRISXXXUSD
    IBAN – TR51 0006 4000 0021 1560 6740 87
    EURO IBAN – TR50 0006 4000 0021 1560 6741 05

    Kuveytturk - Laleli Branch
    Branch Cod : 33
    Swift Code : KTEFTRISUSD
    IBAN – TR85 0020 5000 0965 3999 0001 01
    EURO IBAN – TR58 0020 5000 0965 3999 0001 02

  • Do you deliver to my country?

    Yes, we ship worldwide using global and local shipping companies.

  • I am having problems logging into my account.

    It sounds obvious, but make sure you are entering your credentials in the correct case first (lower/upper). If you have done this and are still having problems, you can re-set your password using the forgotten your password link. Or, please do get in touch with a member of our customer service team on support@merterfashioncenter.com

  • Do you only sell in packs?

    Yes and all models come in packs of 1, 2, 3, 4, 5, 6 or 8 pieces units per pack as confirmed for each style on the product pages. Unfortunately, we are unable to break these packages.

Prepared by  T-Soft E-Commerce.